Returns
We accept return requests if:
- The product is damaged during delivery
- The wrong product is delivered
- The product has a major manufacturing defect
Return Request Period
Customers must report issues within 24 hours of receiving the product.
Non-Returnable Items
The following items are non-returnable unless damaged or defective:
- Customized furniture
- Products damaged due to misuse
Refunds
Approved refunds are processed within 7 to 14 business days.
Replacement Option
Where possible, we may offer repair or replacement instead of a refund.